
Hello! Welcome to STAERY SKY PH's Carrd
✩ from here, there, everywhere — to you ♡ | 🇰🇷 🇯🇵 🇨🇳 🇹🇭 part-time GOM | gos, pasabuy requests & mercari assistance | ph & ww shipping ༉‧₊˚✧
How do I place an order?
Here's a guide on how to place an order to our shop.
HOW TO ORDER1. Check our latest post under #STAERYGOs.
Before placing an order, carefully read the post containing the item details, deadline of orders (DOO), deadline of payment (DOP), estimated time of arrival (ETA), payment terms, and other important information.2. Follow the ordering instructions stated in the post.
If an order form is included in the post, fill it out once you are ready to place your order. Please make sure that you are opening the correct form for the item or batch you wish to join.If you claimed an item by replying “mine” under one of our posts or through DM, please wait for our confirmation. We will send you the correct order form once your claim has been acknowledged. Please do not fill out a form unless it was included in the post or sent directly by our shop.3. Complete and submit the order form.
Fill out all required fields and double-check your name, contact details, shipping information, order details, and selected mode of payment. Submit the form only once you are certain that all the information is correct and complete. Please avoid submitting duplicate responses for the same order.4. Wait for the automated confirmation email.
After submitting the order form, you should receive an automated confirmation email containing your order summary, payment details, payment deadline, and other important reminders. Please read the entire email carefully. Check your Spam, Junk, or Promotions folder if you cannot find it in your main inbox.5. Pay on or before the stated deadline.
Complete your payment on or before the deadline indicated in the post and confirmation email. After paying, submit your proof of payment through our official Payment Form so we can properly record and verify it. Please make sure that the payment details and order information you submit are correct.6. Monitor your order status.
Check our Masterlist and #STAERYUpdates regularly for payment verification, order status, shipment progress, arrival updates, and other important announcements. Please allow us time to update the Masterlist, as changes may not appear immediately.
How does a group order works?
When will I receive my orders from your shop?
HOW DOES A GROUP ORDER WORK?When will I receive my order from your shop?1. Place your order.
If an order form is attached to the post, fill it out once you are ready to order. If you claimed an item by replying “mine” or through DM, wait for our confirmation and the order form that we will send.2. Wait for the group order to close.
Once the group order has closed, we will compile all confirmed orders before purchasing the items from the official website or sending the final order list to our supplier.3. Wait for the item’s release or the end of its pre-order period.
Pre-order items cannot be shipped immediately. We must wait until the official release date and until the seller, website, or supplier begins processing the orders.4. Allow time for order processing.
For items sourced through our supplier, such as assorted albums, please wait at least 3–7 days before requesting an update. We need to count and finalize all confirmed orders before sending the complete order list to our supplier.5. The seller or supplier will prepare the orders.
Once the final order list has been submitted, the seller or supplier will process and prepare the items before shipping them to our overseas address.6. The items will be delivered to our overseas address.
After the items are released or dispatched by the supplier, delivery to our address in Korea, Japan, Thailand, or China may take several days. The delivery period will depend on the seller, supplier, domestic courier, and location.7. The items will be checked and consolidated.
Once received, our consolidator will check, organize, and combine our items into a shipment box. Consolidation may take time, especially when we are waiting for other items included in the same batch.8. The shipment will follow the applicable cut-off date.
The departure date will depend on the consolidator’s cut-off and shipping schedule. Items that arrive after the current cut-off may be included in the next scheduled shipment.9. The box will be turned over to the international courier.
Once the batch is complete and packed, it will be picked up or delivered to the international courier’s warehouse for final processing and dispatch.10. The shipment will depart for the Philippines.
The estimated time of arrival will begin once the shipment has officially departed from its country of origin, not from the date the order was placed, secured, released, or received at our overseas address.Estimated Time of ArrivalNormal ETA (NETA): Approximately 2–4 weeks after departure from Korea, Japan, Thailand, or China, provided there are no delays.Fast ETA (FETA): Approximately 1–2 weeks after departure from the country of origin, provided there are no delays.These are estimates only. The actual arrival may still depend on the cut-off date, departure schedule, international courier, customs processing, weather conditions, holidays, and other unexpected delays.11. The shipment will undergo customs processing.
Upon arrival in the Philippines, the boxes will be processed and cleared by customs before they are released to the local courier.12. The boxes will be delivered to our local address.
After customs clearance, delivery to our address will depend on the local courier’s schedule.13. Orders will be sorted and checked.
Once we receive the boxes, we will sort all orders and check the condition and completeness of each item. Please allow us 1–2 weeks to complete the sorting, checking, packing, and preparation for local shipment.14. Tracking details will be added to our Masterlist.
Once your parcel has been booked or shipped, its tracking number will be encoded in our Masterlist. You may use it to monitor your parcel through the designated courier’s tracking website.15. Your order will be delivered to you.
After local ship-out, delivery usually takes approximately 3–7 days, depending on your location, selected courier, and possible courier delays.16. Share your feedback with us.
After receiving your order, feel free to post or message us with your feedback and share your shopping experience with our shop!
International Shipping Rates
INTERNATIONAL SHIPPING FEE (ISF)The International Shipping Fee (ISF) covers the handling and shipment of your items from their country of origin to the Philippines. Our rates already include international shipping and applicable taxes, consolidation, sorting and packing fees, arrival photo updates, and other consolidator charges.PHOTOCARD ISF RATES🇯🇵 Japan — FETA
First 1–3 photocards — ₱50 total
Succeeding photocards — ₱15 each🇹🇭 Thailand — FETA
First 1–3 photocards — ₱50 total
Succeeding photocards — ₱15 each🇰🇷 Korea — NETA Only
First 1–3 photocards — ₱50 total
Succeeding photocards — ₱10 eachOTHER ITEMSISF rates for keyrings, albums, clothes, plushies, figures, toys, lightsticks, DVDs, bags, cosmetics, and other items will depend on their size, weight, quantity, country of origin, and shipping method.If your item or its rate is not listed, please send us the product link, item name, quantity, and country of origin through DM for a quotation. Rates may change if the item is heavier or bulkier than expected upon arrival at our overseas address.
Frequently Asked Questions
KEYWORDS• DOO — Deadline of Orders
• DOP — Deadline of Payment
• POP — Proof of Payment
• OCE — Order Confirmation Email
• ETA — Estimated Time of Arrival
• NETA — Normal ETA
• FETA — Fast ETA
• ISF — International Shipping Fee
• LSF — Local Shipping Fee
• PAYO — Pay As You Order
• DP — Down PaymentDO YOU ACCEPT CASH ON DELIVERY?No, we do not accept COD for item payments or local shipping fees. All payments must be settled according to the deadline and instructions stated in the post or Order Confirmation Email.DO YOU REQUIRE A DOWN PAYMENT?Yes, we may allow a down payment first, depending on the item you are purchasing. The available payment terms will always be stated in each post. For Mercari orders, the Deadline of Payment option may or may not be available. If available, an additional ₱100 per item will apply. A 50% down payment must be settled within 48 hours to secure the order, while the remaining balance must be paid once the item is on hand or according to the deadline stated in the post or Order Confirmation EmailWHERE CAN I CHECK MY ORDERS?You can monitor your orders through our Masterlist, which is linked in your automated Order Confirmation Email. Order and shipment updates are also posted under #STAERYUpdates.Please allow us time to encode and update your payment and order status.WHAT ITEMS ARE AVAILABLE IN YOUR SHOP?You can browse our available items and ongoing group orders under #STAERYGOs on X/Twitter.Before ordering, please check whether the order form is still open and carefully review the DOO, DOP, ETA, payment terms, and other information stated in the post.WHAT ARE YOUR MODES OF PAYMENT?We accept payments through GCash, Maya and bank transfer, including BPI. Our payment details will be included in your Order Confirmation Email.After paying, please submit your POP through our official Payment Form so we can properly record and verify your payment. Payments sent through DM will not be recorded unless submitted through the form.WHAT IS YOUR MODE OF SHIPPING?Our only available local courier is J&T Express. The local shipping fee must be paid before your parcel is booked and shipped.Local shipping fees may vary depending on your location, parcel size, actual or volumetric weight, packaging, and the courier’s current rates.WHAT IS YOUR SHIPPING SCHEDULE?We usually ship orders on weekends through J&T Express. Please avoid requesting rush shipping, as we need time to sort, check, pack, and book all orders properly.Any changes to our shipping schedule will be announced through our official account.WHAT OTHER SERVICES DO YOU OFFER?We offer purchase assistance, bank transfers, item searching, address rental, box sharing, and consolidation services for items from Korea, Japan, Thailand, and China.We can also assist with purchases from online shops and marketplaces such as Mercari Japan and Yangdo. Please conduct your own background check before proceeding, as we only help secure items on your behalf and are not responsible for undisclosed flaws or seller-related concerns.For inquiries or quotations, please send us the product link, item name, quantity, and country of origin through DM.
Other Services Offered
We offer various shopping and shipping assistance services for items from Korea, Japan, Thailand, and China. Availability, fees, payment terms, and shipping options may vary depending on the country, platform, seller, and type of item.PURCHASE ASSISTANCE / PABILI / PASABAYSend us the product link, item name, variation, quantity, and country of origin. We will provide a quotation before you decide whether to proceed. Once payment is confirmed, we will purchase or secure the item on your behalf.We can assist with purchases from official online shops, local websites, and third-party marketplaces such as Mercari Japan, Bunjang, and Yangdo.BANK TRANSFER ASSISTANCEWe can assist with payments to selected overseas shops, suppliers, and sellers. Send us the complete payment details and amount so we can check availability and provide a quotation.PAHANAP SERVICEIf you are looking for a specific item, you may send us its name, photo, preferred condition, budget, and country. We can help search for available listings, but the final decision to purchase will remain with the buyer.ADDRESS RENTALYou may use our available overseas address for your personal purchases. Complete recipient and tracking details must be submitted so we can properly identify your parcel once it arrives.Additional charges may apply depending on the parcel’s size, weight, storage period, packaging, and handling requirements.BOX SHARING AND CONSOLIDATIONWe can combine your items with our scheduled shipment from Korea, Japan, Thailand, or China. This is recommended for buyers who do not have enough items to ship independently.Shipping will follow the applicable cut-off date and consolidator schedule. The ISF will depend on the quantity, size, actual or volumetric weight, and selected shipping method.PURCHASE ASSISTANCE DISCLAIMEROur role is limited to assisting with the purchase, payment, and securing of items on your behalf. This disclaimer applies to Mercari Japan, Bunjang, Yangdo, and all other third-party marketplaces, online shops, and individual sellers used through our services.Please personally check the seller’s profile, ratings, reviews, identity verification, listing photos, item description, and transaction history before proceeding. Always make sure that you are comfortable with the seller and the item’s stated condition.We are not liable for fake or non-authentic items, undisclosed flaws, missing inclusions, damage, incorrect descriptions, misleading photos, or other seller-related concerns discovered after the item has been secured or received. We cannot personally inspect or authenticate items before purchasing and can only rely on the information provided by the seller.By availing of our purchase assistance, bank transfer, or item-searching services, you acknowledge the possible risks of purchasing from a third-party seller and confirm that you have reviewed the seller and listing at your own discretion.